We know the time you spend with us is precious so we guarantee you will never be rushed or your treatment cut short. Please let us know if there is anything we can do to improve your treatment, for example deeper or lighter massage, a pillow or different music.
Spa Etiquette
Your treatment All treatments are only carried out after completion of a medical questionnaire. It is important the treatments we carry out will not affect any conditions you may have, so please update us of any changes to your health. All your records are kept in confidence and in accordance with the data protection act.
Tanning & Tinting Treatments
We carry out tint and tan patch tests before your treatment. From time to time ingredients may change within the products that we use, and we request clients to have periodic patch tests.
Cancellations
Please give us 48 hours notice if you need to cancel your treatment with us. We do take full payment for treatments over 1 hour and these are non refundable if 48 hours notice is not given.
